New For You

Annual Provider Survey

Keep an eye on your inbox for an upcoming email from Jobson Optical Research inviting you to participate in a survey. It won’t take long and your feedback helps us serve you better. Thanks for sharing your thoughts and helping us improve the provider experience.

Claims & Appeals Procedures

Please take a moment to review the Provider Manual for a refresher on claims processing and appeals procedures. Fun Fact: Did you know that clean claims—those submitted without errors—are typically processed up to 50% faster than those needing corrections.

Provider Contact Info Updates

We encourage you to take advantage of this simplified process and enroll with Better Doctors to make the quarterly provider directory process simple for your office.

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Optimizing Eye Care for Your Patients with Diabetes

Here are six strategies to help you and your team deliver optimal eye care to your diabetic patients.

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Appointment Availability Surveys

Please be advised that Versant Health, in partnership with our vendor, performs appointment availability surveys for all providers in network. Please ensure that your office is aware of any state Medicaid requirements for appointment availability and that your practice can comply with any regulations within your state. It is important that we all value member care, and this includes ensuring that members have access to timely appointments.

In Case You Missed It

Frame, Lens, and Promotion Updates (Q2-3 2025)
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Contact Reference Guide

Visit the Provider Resource Center for a variety of additional resources to help you and your practice better service Davis Vision and Superior Vision patients.

Visit Provider Resource Center