In the new system, please confirm authorization is no longer required before we submit a claim. We were not able to generate a verification number when we try to verify our patient’s eligibility and benefits.

Answer

Authorizations are not required for routine services, as they were with Davis Vision in the past. Now you verify benefits and eligibility and submit claims for the services the patient is eligible for directly through the portal.

View the Provider Manuals on the Portal
Provider manuals can be found in the portal under Resources – Reference Tools.

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