Provider Resource Center

(Portal Login)

Video Tutorials

Table of Contents: General Videos, Doctors Not in the Eyewear Dispensing Program

General Videos

Administrative Management of Users

Logging In and Selecting Labs

Looking Up Claim and Order Status

Managing Authorizations, Voiding and Ordering From Legacy Portal

Member Lookup and Eligibility

Ordering Contact Lenses

Ordering Eyewear (Frame To Come)

Ordering Eyewear (Lab-Supplied Frame)

Placing and Checking Status of Excel Advantage Orders

Registering for the New Portal

Submitting Claims for Services

Videos for Doctors Not Participating in the Eyewear Dispensing Program

Member Lookup and Claims Status

Submitting Claims – Contact Lenses

Submitting Claims – Davis Vision

Submitting Claims – Superior Vision

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