Are submitting claims the same as ordering glasses through the portal?

Answer

Both functions are on the portal, but slightly different. You may submit a claim only without ordering materials, submit for claims and orders, or submit orders only. You will choose which function based on what is available once you select the member. But you must choose a practitioner for “claims only” to work.

Help us, help you!
Check Out the Quarter 1 2024 Provider Newsletter
New Provider Policy Updates

To see the latest updates, visit our newsletters page and click on “October 2021 Provider Policy Updates.”

With the latest newsletter, you can learn about the the improvements that we make to the portal in addition to various policy updates.

You may have received an email from Jobson inviting you to share your feedback. Your feedback helps us prioritize provider enhancements. Your answers are confidential and only report on the aggregate. Please check your email from Jobson and complete the online survey today. We sincerely thank you for your participation!

Skip to content