If a Davis Vision patient has an open authorization in the old portal, will the box automatically pop up or do we have to click on something to check?

Answer

Yes. If there is an open authorization you should see a pop up that will take you to the page where you can either clear the authorization or complete the order in the legacy portal.

View the Provider Manuals on the Portal
Provider manuals can be found in the portal under Resources – Reference Tools.

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