When I click on exam frame and lenses the contact fit disappears. How do we file that?

Answer

This is more member specific, and depends on the specific member coverage. We see that most plans cover the contact lens fit if the member orders contact lenses. Review the eligible coverage. The contact lens fitting may be an out of pocket fee for the member if they order frames.

View the Provider Manuals on the Portal
Provider manuals can be found in the portal under Resources – Reference Tools.

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