Answer
Membership is at the individual level. Enter the member’s date of birth and id or last name. If the patient is a dependent, enter the patient’s date of birth and last name. You may be presented with more than one option when searching. Verify the patient’s complete name, relationship and group information before selecting.
View the Provider Manuals on the Portal
Provider manuals can be found in the portal under Resources – Reference Tools.
If you are unsure as to which portal to use, please use the Versant Health option.
Action Required: As part of our ongoing efforts to further enhance our IT security posture, we are conducting system updates that will require your office to log into the Versant Health Provider Portal before 11/21/2025. It is essential that this login action is performed from every participating physical location to ensure no disruption to access.
Failure to complete this step before the deadline may necessitate submitting a new request to certify access. To avoid any potential disruption, please take a few moments to ensure this task is completed. Thank you for your attention to this important matter.
