When searching for patients will the whole family come up anymore? It seems like they each have their individual member ID #

Answer

Membership is at the individual level. Enter the member’s date of birth and id or last name. If the patient is a dependent, enter the patient’s date of birth and last name. You may be presented with more than one option when searching. Verify the patient’s complete name, relationship and group information before selecting.

View the Provider Manuals on the Portal
Provider manuals can be found in the portal under Resources – Reference Tools.

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