Updates

Group of people with eyeglasses
Welcome to the cultural competency in health care annual compliance training.
Woman holding a laptop
To enhance security and protect patient information, Versant Health has implemented Multi-Factor Authentication (MFA). Here’s what you need to know.
Doctor and piggy
Accurate coding isn’t just about reimbursement—it’s a cornerstone of quality care, research, and compliance. For eye care professionals, coding precision impacts everything from patient safety to public health.
Clipboard with paper that says policies
Did you receive a check that was not related to a submitted claim? After reviewing your account, we found that an overpayment was made when paying your negative balance statement.
Computer screen
We are excited to announce an upgrade to the Pay My Bill feature in the ECP Portal. This enhancement allows providers to pay their bills.
Illustration of a flow chart with checkmarks and X's
CAQH is important because it simplifies the administrative burden of credentialing by providing a single, centralized online database for healthcare providers to submit and maintain their professional information.
Illustration of a woman at a computer
These updates are designed to make the process more intuitive, improve clarity, and ensure accurate documentation—while keeping the interface familiar.
Blood sugar monitor
Here are six strategies to help you and your team deliver optimal eye care to your diabetic patients.
We encourage you to take advantage of this simplified process and enroll with Better Doctors to make the quarterly provider directory process simple for your office.
Woman using computer
The Eye Exam for Patients with Diabetes HEDIS® measure changed from a hybrid measure to an administrative measure. This means health plans will rely primarily on administrative claims data—rather than manual chart review—to determine whether diabetic patients received their annual eye exam.

View the Provider Manuals on the Portal
Provider manuals can be found in the portal under Resources – Reference Tools.

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