Updates

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To enhance security and protect patient information, Versant Health has implemented Multi-Factor Authentication (MFA). Here’s what you need to know.
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Accurate coding isn’t just about reimbursement—it’s a cornerstone of quality care, research, and compliance. For eye care professionals, coding precision impacts everything from patient safety to public health.
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Did you receive a check that was not related to a submitted claim? After reviewing your account, we found that an overpayment was made when paying your negative balance statement.
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We are excited to announce an upgrade to the Pay My Bill feature in the ECP Portal. This enhancement allows providers to pay their bills.
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These updates are designed to make the process more intuitive, improve clarity, and ensure accurate documentation—while keeping the interface familiar.
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Here are some of the updates made to the portal in 2022.
View of America from space
Here are the portal updates made in 2021.

View the Provider Manuals on the Portal
Provider manuals can be found in the portal under Resources – Reference Tools.

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