BetterDoctor Attestation Reminder

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To help ensure provider directory information is up to date for patients and to meet regulatory requirements, we’ve enlisted BetterDoctor to assist.

BetterDoctor will soon contact you on our behalf to gather information. This will occur via phone, fax, email, and / or post mail, which should contain a website for you to visit where you can securely update doctor and practice information.

Additionally, federal and state regulatory requirements require providers — including doctors, practitioners, etc. — to verify their information for each contract they have with a health plan.

Current Federal Requirements include:

  • Medicare Advantage Standards
  • Exchange/Marketplace (Machine Readable Standards)
  • Medicaid Managed Care
  • California’s State Bill 137
  • California Department of Insurance (CDI)’s Network
  • State Health Insurance Exchange Rules
  • State Specific Legislation

Please respond to these communication requests within 180 days of the last attestation. Failure to do so may result in removal of your information from our directories.

View the Provider Manuals on the Portal
Provider manuals can be found in the portal under Resources – Reference Tools.

Urgent Notice

Action Required: As part of our ongoing efforts to further enhance our IT security posture, we are conducting system updates that will require your office to log into the Versant Health Provider Portal before 11/21/2025. It is essential that this login action is performed from every participating physical location to ensure no disruption to access.

Failure to complete this step before the deadline may necessitate submitting a new request to certify access. To avoid any potential disruption, please take a few moments to ensure this task is completed. Thank you for your attention to this important matter.

Proceed to Portal Login

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