HHS-OIG Fraud Scheme Alert

Woman in a government building

The U.S. Department of Health and Human Services, Office of the Inspector General (HHS-OIG), in cooperation with other law enforcement partners, is notifying payers about high-risk requests to re-route electronic funds transfers (EFTs) to fraudulent accounts owned by cybercriminals. State Medicaid agencies have been targeted, and an HFPP Partner noted that fraudulent EFT forms were transmitted to Medicaid to redirect funds from an institutional provider. Private sector payers have also been targeted, but currently there are no losses reported.

Partners receiving high-risk requests should:

  • Confirm the requestor’s identity using information on file, not what was provided in the request.
  • Refrain from providing financial or sensitive information over the phone or through email.
  • Contact your HFPP Partner Liaison to be connected to the law enforcement agency investigating this scheme.

 

Additional information can be found here (PDF).

View the Provider Manuals on the Portal
Provider manuals can be found in the portal under Resources – Reference Tools.

Urgent Notice

Action Required: As part of our ongoing efforts to further enhance our IT security posture, we are conducting system updates that will require your office to log into the Versant Health Provider Portal before 11/21/2025. It is essential that this login action is performed from every participating physical location to ensure no disruption to access.

Failure to complete this step before the deadline may necessitate submitting a new request to certify access. To avoid any potential disruption, please take a few moments to ensure this task is completed. Thank you for your attention to this important matter.

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