Medicaid Registration and Compliance

Hands pointing at a computer monitor

Versant Health encourages eye care professionals (ECPs) in our commercial networks to also participate in our Medicaid networks. ECPs who want to participate in our Medicaid networks and submit claims for providing services to Medicaid members must enroll both themselves and their offices in their state’s Medicaid Program.

Below are the states in which Versant Health currently has Medicaid business along with contact information to enroll. Many of these states offer an electronic provider enrollment process.

ECPs who enroll as Medicaid providers must submit the Provider Change Request Form available in the Eye Care Professional Portal so we can add you to our Medicaid network(s). If you are not registered at the time of claim submission, your claim will be rejected.

Add-Change-Term Request Forms

It is the responsibility of the ECP to ensure Medicaid requirements in your state are met for you and your office staff and is updated as required by your state guidelines (links to state Medicaid websites are below).

Also, please ensure all updates to your and your office’s demographic information are submitted to your state’s Medicaid agency and to Versant Health.

Arkansas
Delaware
Florida
Georgia
Iowa
Illinois
Indiana
Louisiana
Maryland
New Jersey
New Mexico
New York
Ohio
Oklahoma
Pennsylvania
South Carolina
Texas
Washington
West Virginia

Our system will undergo routine maintenance starting Saturday, April 12th at 9:00pm ET ending Sunday, April 13th at 12:00pm ET. The portal will be unavailable during that time. To mitigate any impact to your work, we recommend that you plan to complete any activities in the portal before the downtime. Your access will resume immediately after the downtime window concludes.

In addition, please be aware that members will be unable to access their member portals during this time and their access will resume as normal immediately after the downtime window concludes.

The Provider Resource Center will remain accessible during the downtime window.

Thank you for your understanding. If you have any questions or concerns about the downtime window, your Provider Support will be open during regular business hours. Please use this Contact Quick Reference Guide to find the appropriate avenue.

Check Out the Quarter 4 2024 Provider Newsletter

With the latest newsletter, you can learn about the the improvements that we make to the portal in addition to various policy updates.

New Provider Policy Updates

To see the latest updates, visit our newsletters page and click on “October 2021 Provider Policy Updates.”

Provider Satisfaction Survey

Thank you in advance for taking the time to share your very important input with us. We value your participation and feedback to improve our provider relations.

QR code

View the Provider Manuals on the Portal
Provider manuals can be found in the portal under Resources – Reference Tools.

Skip to content