Updates

Woman holding pair of glasses
In the latest promotion for December - January 31st, participating providers will save up to 25% on select frames.
Exclusive Collection tower of eyeglasses
As we approach the end of the year, we want to thank you for all your hard work and best wishes in the new year!
Man smiling while at desk
Here are this quarter's press releases, resources, and news mentions.
Contact lens on a finger
Topics include: Bausch + Lomb ULTRA® and Biotrue® ONEday Contact Lenses, Excel Advantage: Frames, Excel Advantage Frame Promotion, Infant frames, Frame Collection Retro Event
Person holding two pairs of eyeglasses
As a part of Versant’s continued efforts to simplify and enhance our product offerings, some older generation products were removed from the Davis Vision and Superior Vision formularies on June 27th.
Man smiling while at desk
Here are this quarter's press releases, resources, and news mentions.
Woman holding pair of glasses
Excel Advantage allows you to purchase Exclusive Collection frames at up to 50% off regular wholesale prices, then set the selling price for your non-Davis Vision patients.
Small screenshot of the provider payment dispute request form
To facilitate a quick resolution, please use this form which can be applied to both Davis Vision and Superior Vision.
Woman giving eye exam to kid
Among the challenges to our practices were the loss of revenue due to decreased patient appointments and the difficulty of balancing patient safety and patient experience.
Stack of envelopes
The Superior Vision claims mailing address has changed, and all paper claims should be sent to this updates address.

Our system will undergo routine maintenance starting Saturday, April 12th at 9:00pm ET ending Sunday, April 13th at 12:00pm ET. The portal will be unavailable during that time. To mitigate any impact to your work, we recommend that you plan to complete any activities in the portal before the downtime. Your access will resume immediately after the downtime window concludes.

In addition, please be aware that members will be unable to access their member portals during this time and their access will resume as normal immediately after the downtime window concludes.

The Provider Resource Center will remain accessible during the downtime window.

Thank you for your understanding. If you have any questions or concerns about the downtime window, your Provider Support will be open during regular business hours. Please use this Contact Quick Reference Guide to find the appropriate avenue.

Check Out the Quarter 4 2024 Provider Newsletter

With the latest newsletter, you can learn about the the improvements that we make to the portal in addition to various policy updates.

New Provider Policy Updates

To see the latest updates, visit our newsletters page and click on “October 2021 Provider Policy Updates.”

Provider Satisfaction Survey

Thank you in advance for taking the time to share your very important input with us. We value your participation and feedback to improve our provider relations.

QR code

View the Provider Manuals on the Portal
Provider manuals can be found in the portal under Resources – Reference Tools.

Skip to content