Video Tutorials

General Videos

Versant Health Provider Portal Training

Prior Authorization Submission Tips

Submitting Claims for Services

Registering for the New Portal

Placing and Checking Status of Excel Advantage Orders

Managing Authorizations, Voiding and Ordering From Legacy Portal

Ordering Contact Lenses

Administrative Management of Users

Looking Up Claim and Order Status

Ordering Eyewear (Frame To Come)

Ordering Eyewear (Lab-Supplied Frame)

Member Lookup and Eligibility

Logging In and Selecting Labs

Videos for Doctors Not Participating in the Eyewear Dispensing Program

Member Lookup and Claims Status

Submitting Claims – Contact Lenses

Submitting Claims – Davis Vision

Submitting Claims – Superior Vision

View the Provider Manuals on the Portal
Provider manuals can be found in the portal under Resources – Reference Tools.

Check Out the Quarter 4 2024 Provider Newsletter

With the latest newsletter, you can learn about the the improvements that we make to the portal in addition to various policy updates.

New Provider Policy Updates

To see the latest updates, visit our newsletters page and click on “October 2021 Provider Policy Updates.”

Provider Satisfaction Survey

Thank you in advance for taking the time to share your very important input with us. We value your participation and feedback to improve our provider relations.

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