Thanks for Helping Millions of People Enjoy the Wonders of Sight Through Healthy Eyes and Vision
Wishing you a joyous holiday season and a happy new year!

Important Notice

On February 22, 2024, UnitedHealth Group announced they detected a cyber incident impacting its subsidiary Change Healthcare. Change Healthcare isolated their systems while remediating the incident. At this point in time, Versant Health is unable to receive electronic claims submitted by providers through Change Healthcare. Providers may elect to contract with a different clearinghouse or use paper or web-based methods such as our Provider Portal.

July-August Excel Advantage Frame Sale

Save 25% on select women’s and men’s frames across the designer (red tags) and premier (blue tags) tiers.

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Quarter 2 2024 Provider Newsletter

With the latest newsletter, you can learn about the the improvements that we make to the portal in addition to various policy updates.

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The Collection Goes Green

For 2024 we have expanded our Exclusive Collection style types for both men and women with 100% sustainable frames made of bio-based and recycled materials.

  • Introduction to Unisex styling – Aligning to the product development and societal trends
  • Retro oversized shapes, cat eye options, and traditional club masters
  • Translucent & crystal color options
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Quarter 2 2024 Medical Policy Updates

View the latest medical policy updates.

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Medically Necessary Contacts Reimbursement Rate Update

We are excited to notify you that reimbursement rates for Superior Vision Commercial Medically Necessary Contact Lens (MNCL) have been updated to competitively align to current market reimbursement rates.

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Reminder: MetLife Member Eligibility

MetLife members may seek services from you. You will need to ask them which plan they’re on. Please refer to the following:
Davis Vision by MetLife – Versant Health’s Provider Portal
Superior Vision by MetLife – Versant Health’s Provider Portal
MetLife Vision PPO – Follow your existing VSP process

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Online Add / Change / Term Request Forms

You can now submit your network and directory change requests online!

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Resources

View our library of updated portal guides, policies, formularies, and more.

Master the portal and follow along with a variety of walkthrough videos.

Learn about The Exclusive Collection and how it may help improve your practice.

Find answers to popular questions related to portals, claims, and more.

Find content creation tips for social and email marketing.

View an up-to-date listing of the nationwide labs that are available to you.

You can now submit your network and directory change requests online!

Updates

Take a look through the latest updates related to the provider portal.

An archive of our general newsletter and Medical Policy Council postings.

A look at a variety of important compliance updates.

Join members of our team to learn more about the Versant Health Portal.

Resources

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Our Medical Policy Council assists in assessing our medical policies, use of technologies, quality improvement, and outcomes analysis.

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Members of our Optometric Advisory Council have the opportunity to provide our management with knowledge, expertise, and perspective that will enhance the programs we implement that effect the optometric community and ultimately our membership.

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Need help? Take a look at our options for support.

View the Provider Manuals on the Portal
Provider manuals can be found in the portal under Resources – Reference Tools.

Help us, help you!
Check Out the Quarter 2 2024 Provider Newsletter
New Provider Policy Updates

To see the latest updates, visit our newsletters page and click on “October 2021 Provider Policy Updates.”

With the latest newsletter, you can learn about the the improvements that we make to the portal in addition to various policy updates.

You may have received an email from Jobson inviting you to share your feedback. Your feedback helps us prioritize provider enhancements. Your answers are confidential and only report on the aggregate. Please check your email from Jobson and complete the online survey today. We sincerely thank you for your participation!

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