If a Davis Vision patient has an open authorization in the old portal, will the box automatically pop up or do we have to click on something to check?

Answer

Yes. If there is an open authorization you should see a pop up that will take you to the page where you can either clear the authorization or complete the order in the legacy portal.

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Check Out the Quarter 1 2024 Provider Newsletter
New Provider Policy Updates

To see the latest updates, visit our newsletters page and click on “October 2021 Provider Policy Updates.”

With the latest newsletter, you can learn about the the improvements that we make to the portal in addition to various policy updates.

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